This Cookie Usage Policy explains how KPpay uses cookies and similar technologies on our website and mobile applications. It aims to inform you about the nature of the cookies we use, the purposes for which we use them, and your choices regarding their use.
By visiting our website, you accept that KPpay installs cookies on your device in accordance with this policy. Please read it carefully and contact us if you have any questions.
Cookies are small information files that are installed in your browser when you visit a website. Cookies have several useful functions, such as remembering your preferences and enhancing your online experience. We use two main types of cookie: session cookies and permanent cookies.
Session cookies last only as long as your visit and are deleted when you close your browser. They enable :
Session cookies do not contain any personal information that can be used to identify an individual.
Permanent cookies last after you close your browser and allow sites to remember your actions and preferences. KPpay uses persistent cookies to :
These cookies enable us to understand how customers access and use our site so that we can improve the Customer Centre service.
These cookies are essential for the operation of our website and services. They enable you to browse the site and use its features, such as access to secure areas. Without these cookies, certain services cannot be provided.
These cookies collect information about how visitors use our site, such as which pages are visited most frequently and whether error messages are displayed. They help us to improve the operation of the site.
These cookies enable the site to remember your choices (such as your username, language or location) and provide enhanced, personalized functionality.
These cookies are used to present you with advertisements that are more relevant to your interests. They are also used to limit the number of times you see an ad and to measure the effectiveness of advertising campaigns.
These cookies enable you to interact with social networks such as Facebook, Twitter and LinkedIn. They may be used to enable you to share content on social networks.
We use cookies to :
Managing your orders and our commercial relationship: Information and data concerning you are necessary to manage your order and our commercial relationship. It may be transmitted to companies that contribute to these relations, such as those responsible for the execution of services and orders, for their management, execution, processing and payment.
Improving the user experience: By remembering your preferences and settings to offer you a personalized experience.
Traffic analysis: To understand how users interact with our site and improve our services.
Reinforce security: To prevent fraudulent activity and protect your information.
To provide you with relevant advertising: Based on your interests and browsing habits.
The information and data collected via cookies are kept for 7 years for security purposes, to comply with legal and regulatory obligations, and to enable us to improve and personalize the services we offer you and the information we send you.
The data collected may be transmitted to companies that contribute to our commercial relations, such as those responsible for the execution of services and orders, for their management, execution, processing and payment.
In accordance with French and European legislation on the protection of privacy with regard to personal data, you have the following rights:
Right of access: You may request access to the personal data we hold about you.
Right of rectification: You may request the correction of inaccurate or incomplete data.
Right to object: You may object to the processing of your personal data for legitimate reasons.
Right to erasure: You may request the deletion of your personal data, subject to legal obligations.
Right to restrict processing: You may request the restriction of the processing of your data in certain cases.
Right to portability: You can ask to receive your data in a structured and commonly used format.
To exercise your rights, simply write to us via your Customer Area, giving your full name, e-mail address and references. In accordance with current regulations, your request must be signed and accompanied by a photocopy of an identity document. You will receive a reply within 45 days of receipt of your request.
Depending on the choices you make when creating or consulting your account, you may receive offers from our company and our partners.
Most browsers automatically accept cookies, but you can usually modify your browser settings to refuse cookies if you wish. Here's how you can manage cookies in common browsers:
Please note that blocking cookies may affect your user experience, and some site features may not function properly.
We provide you with tools to manage your cookie preferences on our site. You can access your cookie settings via the “Cookie Management” link at the bottom of the page.
We may allow third parties to place cookies on your device for the purposes described above. These third parties may collect information about your online activities over time and across different websites.
To find out more about the practices of these third parties and how to refuse their cookies, please consult their privacy policies.
We may update this policy from time to time. Any changes will be posted on this page with the date of the update. We encourage you to visit this page regularly to stay informed of any changes.
If you have any questions or concerns about this Cookie Usage Policy, please contact us :
Address: Lomé
E-mail: kppay@k-polygone.com
Telephone: [Customer service telephone number].